Pait Group Blog

Calling in Teams: Collaboration Made Simple

I think we can all agree that 2020 has been a wild ride when it comes to communicating with our coworkers. Instead of face to face meetings or cubicle chats, we’ve been in virtual meetings. Personally, I haven’t noticed an increase in the amount of instant messaging, but I have noticed that a lot of my messages end in a call, like this: 

Hey, I was just on a call with client ABC and we were talking about DEF. Do you have a minute to hop on a call and debrief with me? 

I’ve also been pulled into active calls as my expertise comes into scope. I’ll get a chat “hey we’re on the phone with this team and there’s a compliance question, can we loop you in?” I can join the active call immediately without having a meeting invite or starting a new call. What a world!

However, I’ve started to wonder if I am using the call features in Microsoft Teams as well as I could be? Are there features I’m not aware of yet? With so many people rapidly adopting Microsoft Teams, I can’t be the only one wondering this, so let's take a look at some of the features Microsoft Teams has when it comes to calling, including the new Collaborative Calling

Fellow PAIT Group colleagues, Joy Apple (aka JoyofSharePoint) and Richard Calderon, recently hosted a webinar focused on the basics of Teams Calling features. If you were not able to make the live webinar we have recorded the session.  When you have a moment in your day, please watch. It's worth it.

 

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Microsoft Teams Templates 101: Getting Started

Microsoft Teams templates allow you to introduce a pre-defined structure to Teams across your organization so you can maintain consistency throughout your digital workplace. Having consistency across teams and channels has several benefits for both administrators and end-users, making the Microsoft Teams experience much more enjoyable. In this article, we will be taking a deep dive into Microsoft Teams templates, how they work, and how you can utilize them within your organization to drive a more predictable Microsoft Teams user experience.  

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