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The Pandemic and its Impact on Digital Transformation

"Returning to normal" and "back to normal" seem to be phrases of comfort in this world so eager to move past this Pandemic.   While I cannot wait to gather without caution at a large social event just the way we have done for as long as I can remember, there are some changes that have impacted the way we work that may be worth keeping or weaving into a new modern design.   To get a grasp on how best to modernize, it is time to review the transformation that took place over the past year.    This is what Richard Campbell from RunAsRadio and PAIT Group's President & Co-founder, Stephanie Donahue did in a recent podcast episode.  They dug deep into the effects of the Pandemic and its impact on the workplace specifically relating to Digital Transformation and ancillary benefits that surfaced.   

For your convenience I am including a direct link to Richard and Stephanie's conversation so you can hear their thoughts and voices.

Below are some highlighted topics they touched on.

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3 Components for Developing Clear Business Strategy for Frontline Workers

Reports & studies such as Harvard Business Review's New Study: How Communication Drives Performance validate the importance of consistent communication and the positive impact it has on corporate productivity.    In the HBR report Watson Wyatt states:

 

Furthermore the positive effect communication has upon productivity,  the digital transformation movement (aka Industrial Revolution 4.0) has produced advancements in technology that service and support collaboration and connectivity.  These advancements have included the ability to connect anywhere and from any device.  If we have the technical capability to connect in a mobile way, why are we leaving a large portion of our workforce out of modern workplace communications? 

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Key Considerations of a Hybrid Work Model

Let's face it we really don't live in an all or nothing world (even though some of us would like to think we do).  So now that the world has experienced what it's like to work remotely, do we really think everyone wants to go back to the way thing were structured and solely work in an office environment.   Similarly continuing to work remotely most likely won't be the case. However, it does bring forth new possibilities for a hybrid workplace.  A workplace where some employees conduct their work 100% at a physical office, some work completely remotely, and others split their time between working from home and the physical office.

To discover what this may look like to your organization you will need to dig into the following:

• How can an organization effectively work together in a hybrid workplace?
• In what areas should there be an increased investment ?

Let's approach each of these questions individually.

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