Blog

Mark Rackley

Recent Posts

Chat Bots… Marketing Hype or Essential Tool?

If you’ve been paying attention at all to Microsoft conferences or marketing blogs you’ve probably heard a lot of noise around bots and AI. We’ve seen basic demos where a bot can respond to a user’s question in a chat environment and we’ve seen more advanced demos were AI determines if an uploaded picture to a SharePoint list was a picture of cake or a muffin…

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Creating a QnA Chat Bot using LUIS, SharePoint, PowerApps And Flow

In my previous blog post we created a Chat Bot using Azure Static Web Sites, LUIS, SharePoint, Logic Apps, and Microsoft Teams. I had a blast digging into all the technologies and making them work together.

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What do you get when you combine Azure Static Web Sites, LUIS, SharePoint Online, Logic Apps, and Microsoft Teams?

Sometimes you just have to punt on the title of your blog post and let SEO do the heavy lifting.

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The Top 10 Lessons Learned from 10 Years in the SharePoint Community

Last week was my birthday.   It was a time of reflection  as I look back on being part of the SharePoint Community for over ten years… wow I’m old.

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It’s Time to Modernize Your Company FAQ with a No-Code Bot in Microsoft Teams

The thought of creating a bot may sound like a daunting task to anyone without a technical background. I know as a developer when I was tasked with writing a Question and Answer bot for my Microsoft Ignite Session this year that I co-presented with Larry Jin on the Microsoft Teams Team I was apprehensive as to what all it would entail.

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Maintaining Sanity in a World of Constant Change

One question I get asked all the time is “How do you stay on top of the changing Office 365 landscape?” It’s crazy! Right? New features are continually rolled out. Old functionality is no longer considered “best practice” and we get at least two “must have” new applications every year.  Some changes are minor like the addition of new web parts, while others can have significant financial impact like the recent change to Microsoft Flow licensing.

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